Following globalization, cultures have become more and more connected with each other and multinational companies often employ people from different parts of the world. In order to prevent conflicts and ensure efficient communication, people need to understand what role cultural influences play in the working environment and how to decode cultural differences that can arise during business interactions.
Who should read this book:
• Managers who work with international teams.
• Employees who want to get a better understanding of problems that could arise from different approaches due to the cultural background.
• Organizations trying to find solutions for multicultural working environments.
• Anyone who wants to know more about cultural differences.
In this summary:
Chapter 1: Cultural differences can pose challenges in business
Chapter 2: Eight scales can be used to measure cultural differences
Chapter 3: Negative feedback can be given directly or indirectly
Chapter 4: The art of persuasion is also closely related to culture
Chapter 5: Leadership styles are dependent on cultural ideals
Chapter 6: Decisions can be made by consensus or individually
Chapter 7: Business ties are very tight in some countries and loose in others
Chapter 8: Harmony always needs to be kept in Asian cultures
Chapter 9: The perception of time can be linear or flexible
Chapter 10: A culture map can help identify positive and negative aspects
Chapter 11: Final Summary
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